Loyalty Program

What is the loyalty point program?

To thank you for your trust and loyalty, you are entitled to have points of "loyalty" depending on the amount of your purchases.

Once acquired, you can use these points to complete your orders only on www.synergiashop.com.

The rule is simple:
1 € spent on synergiashop.com = 1 loyalty point offered *

The loyalty point has no financial value and can not give rise to any financial compensation.

Points are valid for 12 months from the date of your first purchase. They are also non-transferable, usable only once over a rolling 12-month period and valid only by the account holder.

The 3 levels of reward of fidelity

1st tier: Silver

From 150 EUR spent

• Access to a dedicated premium customer service via email, WhatsApp / SMS and chat with a commitment on response times.
• Access to promotional offers several days before publication.
• Accreditation to the test panel of Synergia products (including new ones) free of charge.
• Sending exclusive "money" discounts every month.

2nd level: Gold

From 600 EUR spent

• Free shipping permanently.
• Gift offered for the birthday.
• Access to private sales, twice a year.
• + 10% loyalty points per order.
• Send exclusive "gold" discounts every month.

3rd level: Platinum

From 1200 EUR spent

• Permanent reduction of 5% on the entire website.
• Gift offered to each shipment.
• + 20% loyalty points per order.
• -20% points needed to convert points into a gift.

Application of reductions:

Loyalty reductions are not cumulative with other discounts. Example: If the order already has a discount code, a privilege code or a customer benefit.

The reduction applies automatically when the conditions mentioned above are met.

* shipping and voucher included!